Imagine checking in after a long flight and being told, “We’ve upgraded you to a suite with city views and complimentary access to the executive lounge.” That moment—once reserved for celebrities and corporate executives—is now within reach for everyday travelers who know the right strategies. In 2025, securing room upgrades and VIP treatment at hotels doesn’t require deep pockets or elite status alone. With a combination of etiquette, timing, and insider knowledge, you can elevate your stay from standard to spectacular—often at no extra cost.
Whether you’re booking a weekend getaway or an international vacation, small efforts can lead to big rewards. From mastering the legendary “Sandwich Trick” to crafting the perfect pre-arrival email, this guide reveals the most effective, proven methods to get upgrades and enjoy VIP-level service. These tactics are used by frequent travelers, luxury consultants, and hospitality insiders—and they work across budget chains and five-star resorts alike.
The key is understanding that hotels want to make guests happy. They have unused suites, overbooked lower rooms, and marketing budgets to enhance guest experiences. By positioning yourself as a respectful, appreciative guest who values their service, you increase your chances of receiving special treatment. Let’s dive into the top strategies that will help you level up your stay every time.
The “Sandwich Trick”: Does It Still Work for Getting a Room Upgrade?
One of the most talked-about hacks in travel circles is the “Sandwich Trick”—a tactic where a guest brings a small gift (traditionally a sandwich) to the front desk upon arrival and politely asks if any upgrades are available. The idea is that this gesture builds goodwill and increases the likelihood of being moved to a better room.
While the sandwich itself is symbolic, the psychology behind the trick is real: human connection. Front desk agents are more likely to go the extra mile for guests who show kindness and appreciation. A small gift—whether it’s gourmet cookies, a box of chocolates, or even a local treat from your hometown—can break the ice and create a positive first impression.
However, the gift alone isn’t enough. The real power comes from how you present it. Avoid handing it over with a direct request like, “Can I get a free upgrade if I give you this?” Instead, be casual and polite: “Hi, I’m so excited to be here. I brought a little something for the team—thank you for all your hard work!” This approach fosters goodwill without pressure.
Does it still work in 2025? Yes—but with caveats. The trick is more effective at boutique hotels, resorts, and independent properties where staff have more discretion. Large chain hotels with rigid upgrade policies may not allow it, but even there, a kind gesture can lead to better service, a nicer room assignment, or a welcome amenity.
How to Write a Polite and Effective Email to the Hotel Before Your Arrival
One of the most reliable ways to request an upgrade or special treatment is by sending a well-crafted email to the hotel 7 to 14 days before check-in. This gives the staff time to plan and increases your visibility in their system.
The key is to be polite, specific, and appreciative—never demanding. Mention the purpose of your trip (e.g., anniversary, honeymoon, birthday) to give context, and always thank them in advance for their consideration.
Here’s a proven template you can customize:
Dear [Hotel Name] Team,
I’m looking forward to my upcoming stay at your beautiful property from [Check-in Date] to [Check-out Date]. I’ve heard wonderful things about your service and am excited to experience it firsthand.
This trip is special as it marks our [wedding anniversary/honeymoon/birthday/family reunion], and we would be incredibly grateful if you could consider a room upgrade, should one be available at no extra cost. We’d love a room with a view or extra space to celebrate the occasion.
Thank you so much for your time and attention. We truly appreciate any special touches you can provide and are honored to be your guest.
Warm regards,
[Your Full Name]
[Phone Number]
[Booking Reference]
Send this email to the hotel’s general inbox and, if possible, the guest experience or reservations manager. Use a professional email address and avoid all caps or excessive exclamation points.
Pro tip: If you’re part of a loyalty program, mention your membership number. Elite members are more likely to receive favorable attention.
The Benefits of Booking Through Programs Like Amex Fine Hotels & Resorts
If you’re aiming for VIP treatment, booking through premium travel programs like American Express Fine Hotels & Resorts (FHR) can make a dramatic difference. Available exclusively to Amex Platinum and Centurion cardholders, FHR partners with over 900 luxury hotels worldwide, including properties from Four Seasons, Ritz-Carlton, Belmond, and Rosewood.
When you book through FHR, you automatically receive a suite of elite-like benefits, even if you’ve never stayed at the hotel before:
- Room upgrades (when available at time of check-in)
- Early check-in and late check-out (subject to availability)
- Property credit (e.g., $100 USD equivalent for spa, dining, or amenities)
- Complimentary breakfast for two guests
- Elite-like service with dedicated Amex liaison at some properties
These benefits are guaranteed at booking and clearly listed on the Amex Travel portal. Unlike standard bookings, FHR rates often include added value that far exceeds the cost of the annual card fee for frequent luxury travelers.
Additionally, FHR bookings count toward elite status in hotel loyalty programs, so you can earn nights and points while enjoying premium perks. The program also offers no blackout dates and full flexibility with cancellations in most cases.
| Benefit | Standard Booking | Amex FHR Booking |
|---|---|---|
| Room Upgrade | Rare, at discretion | Guaranteed if available |
| Breakfast | Often $25+ per person | Complimentary for two |
| Property Credit | Elite members only | Up to $100 included |
| Check-in/Out Flexibility | Subject to availability | Guaranteed when possible |
For travelers who value comfort, convenience, and recognition, FHR is one of the best ways to ensure a high-touch experience from the moment you book.
Why Joining the Hotel’s Free Loyalty Program (Even at the Lowest Tier) Matters
It’s tempting to skip signing up for a hotel’s loyalty program when you’re only staying once, but doing so is a missed opportunity. Joining is free, takes less than two minutes, and can unlock benefits even at the base membership level.
Here’s why it matters:
- Automatic recognition: Staff can see you’re a member and may offer small perks like welcome drinks or room location preferences.
- Earning points: Even one stay earns you points toward a future free night.
- Upgrade eligibility: Some hotels prioritize upgrade requests from loyalty members, even if they’re not elite.
- Personalization: Your preferences (e.g., high floor, extra towels) are saved for future stays.
- Exclusive rates: Members often get access to “member-only” prices that are 5–15% lower than public rates.
For example, Marriott Bonvoy and Hilton Honors offer free Wi-Fi to all members, regardless of status. That alone can save $15–$20 per night at many properties. World of Hyatt members get birthday rewards and special offers.
Plus, if you ever return to the same brand, your past stays count toward elite status. One night here and there adds up faster than you think.
Scripts for What to Say at the Front Desk to Politely Ask for an Upgrade
If you haven’t secured an upgrade in advance, you can still ask at check-in—but how you phrase your request makes all the difference. The goal is to be friendly, appreciative, and low-pressure.
Here are three proven scripts for different situations:
“Hi, thank you so much for having me. I’ve been looking forward to this trip for months. If any nicer rooms are available—like a high floor or one with a view—I’d be so grateful for the chance to enjoy it. I completely understand if it’s not possible, but I appreciate you checking for me.”
“Hello! We’re here to celebrate our 10th anniversary, and we’re so excited to be staying with you. If there’s any chance of a room upgrade, maybe with a nice view or a little extra space, we’d be truly honored. Either way, thank you for making our stay special.”
“Hi, I’m a [Gold/Platinum] member with [Loyalty Program], and I always love staying with your brand. If there’s a room upgrade available today, I’d really appreciate it. I’m happy to help fill any available suite or corner room!”
Avoid phrases like “I deserve an upgrade” or “My points should get me a better room.” These come across as entitled and reduce your chances.
Timing also matters. Check in during off-peak hours (late afternoon or early evening) when staff are less rushed and more likely to assist. Smile, make eye contact, and use the agent’s name if it’s on their badge.
If they say no, respond graciously: “No worries at all—thank you anyway, and I’m just happy to be here!” This positive attitude may still earn you a welcome amenity or better room assignment later.
In 2025, upgrading your hotel experience is less about status and more about strategy, respect, and relationship-building. Whether you use the Sandwich Trick, leverage Amex FHR, or simply ask the right way, these methods are accessible to all travelers. By treating hotel staff as partners in your journey—not service robots—you create the conditions for exceptional treatment. With these tips in your toolkit, every stay can feel like a VIP experience.
